Monitoring & Reporting

To maximise uptime and minimise disruptions, we offer monitoring and regular maintenance on any or all of your IT assets – equipment and software. 

IT maintenance and monitoring

Our maintenance and monitoring service includes monitoring and planned regular maintenance on equipment and software with live and full visibility of status. As well as safeguarding your IT environment and reducing the risk of downtime, this service provides insight into the performance and well-being of your critical systems.

IT maintenance and monitoring
IT maintenance and monitoring

Do you know the current status of EVERY device in your organisation?
Do you know the nature and origin of ALL traffic on your network?
Is all this information easy for you to read, interact with and plan around?

IT maintenance services:

  • Application and OS Patch management
  • Backup monitoring and management
  • Disk utilisation and capacity management
  • RAM utilisation and capacity management
  • CPU utilisation and capacity management
  • Internal and external bandwidth utilisation
  • Firmware updates
IT maintenance and monitoring

Livemaps & Liveanalytics

IT maintenance and monitoring
IT maintenance and monitoring

Simplified Data Management

Clear assurance reports of your infrastructure and your IT service performance

IT maintenance and monitoring
IT maintenance and monitoring

Clear measuring of your IT benchmarks in real time. Together with your business we create and monitor your IT / business performance

IT maintenance and monitoring
IT maintenance and monitoring

Live monitoring of all your mission critical IT systems customised to your environment in our secure operations centre

Additional benefits

24/7 support

Our expert support team is ready to respond at a moment’s notice. Rather than having to wake an on-call engineer at 2am, our global team system means you can reach people who are up and working  24 hours a day.

Reports & dashboards

Through total visibility and accountability, CNS gives you the tools to view and review your IT monitoring service. Live details are provided in real-time with detailed reports and documentation.

Incident response

Rapid incident response is the key to quick and successful remediation. CNS provides bespoke incident response plans for your critical services and scenarios.

Detailed monitoring

In a landscape where not everything runs on a virtual machine, you need to be able to monitor, report and alert on your PaaS and SaaS applications.
“Boris and his team guided us through our significant upgrade processes, and they continue to monitor and maintain our systems. Since partnering with CNS, we have had no unplanned down time as a result of IT issues.”
Jonathan Mumford
Civil Manager and Director - Engineering Design Consultants
“Being able to focus on our actual business is the key thing that has changed for us. Because our IT just happens, I don’t have to think about it. Overall we are very confident in CNS and extremely happy with our decision to partner with them.”
Edward Robinson
Managing Director - Image Gallery
“Our beautiful villa was a valuable asset that we were able to repurpose to meet a need for our services in the Waikato region. CNS were part of the picture – they helped to prepare the existing IT infrastructure for the move, then get it going again at the other end. They give me confidence around our IT systems and are always finding ways to streamline our business.”
Penny Angus
General Manager - MacMurray Centre
“When the fire struck, we had 23 years of drawings and software on our servers - all our machine designs. You can’t store that in people’s heads. There’s terabytes of data there. If we’d lost it, Kinetic Engineering Design would no longer exist.”
Chris Were
Shareholder - Kinetic Engineering Design
"Boris honours his work. He makes a commitment, and then works his hardest to meet the commitment and follow through. He’s also proactive about the future path. He knows about the best technologies coming in and makes recommendations that can add value."
Warwick Glendenning
Manager of Information Technology - Wellington Electricity
“CNS’s expertise in cybersecurity is unmatched. Boris and his team offer deep knowledge and immediate support whenever needed. Trust is crucial and CNS consistently delivers, making them a natural choice for us at Blue Wing Honda.”
Nick Richardson
IT Manager - Blue Wing Honda
Read more of what our clients have to say
Learn More