Founded in 2011, the MacMurray Centre specialises in digestive diseases and endoscopy. It offers a multidisciplinary service that involves a growing team of doctors, surgeons and nurses, backed up by an administrative and management team.
Managed IT is the glue that holds everything together.
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MacMurray Centre used to be a client of a nationwide IT services provider. As the centre moved into a growth phase, management identified a need for more support around IT, especially systems for helping staff with IT challenges. What MacMurray didn’t have with their previous provider was a consistent support team. Being a medical business first and foremost, they were not IT savvy and didn't want to become IT specialists.
In the medical industry, security breaches are a pain point that can be hard to prevent, so in addition to providing support services CNS has helped MacMurray Centre improve data security for patients’ personal and medical information. CNS also created an asset management system that was initially used to manage IT assets. Now it looks after all medical assets as well. Everything has a barcode, so it can be used as a schedule to identify when each piece of equipment needs service or maintenance. The assets register also helps with depreciation and lease management. Additionally, MacMurray had no integration between their patient management system and their Xero finance solution. CNS provided a solution, so now all relevant information transfers to Xero. By streamlining this process it has significantly reduced their accountant’s workload.
CNS has been an essential component in MacMurray Centre’s growth plans. We’ve helped the centre transition successfully from a small to medium-size enterprise and our talent for lateral thinking ensures budgets remain intact.
