Based in Rosedale, Auckland, Kinetic Engineering Design is a global leader in plasma-cutting systems. The company has developed a multitude of patented innovations that have evolved metal plate processing to new levels of speed, accuracy and productivity. The massive amount of intellectual property (IP) behind the machines developed by Kinetic lives in the company’s servers.
On 15 September 2020, Kinetic’s premises were destroyed by fire. The blaze, which at times sent flames 10 metres into the air, took the company’s servers with it.
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After looking after most of their IT needs themselves, Kinetic decided it was too much work and didn't feel it was professional enough. They required help to bring their IT systems and protocols up-to-date, and move to a better system for backups and IT disaster recovery. Kinetic also needed strategic IT advice and as-needed support; secure, off-site automatic backup systems; and periodic recovery tests to ensure quick disaster recovery, should the worst happen.
With CNS’s help, Kinetic has implemented company-wide antivirus and spam filtering on emails. CNS perform regular security audits for staff, along with other tasks that were never covered previously. Now the IT environment is a whole lot more professional than it used to be. The off-site backup with cloud recovery has turned out to be particularly valuable. It’s backup they can trust, because it gets regularly tested.
“You always think a building burning down is not something that’s ever going to happen to you. If we hadn’t had secure off-site backup systems, robust disaster recovery protocols and cloud infrastructure to call on in an emergency – all put in place by CNS - it would have been the end of our company. We employ about 80 people and realistically we would not survive if we lost all our drawings, all our software and all our IP, not to mention all our day to-day financial records. Everything was on our servers. If it wasn’t for the secure backups, there would have been 80 people looking for a job.” Chris Were, Kinetic
